1. Discuss how a CIO might handle Schrage’s scenario using the suggested process for ethical decision making presented in this chapter. Based on Schrage’s first scenario, the problem would be: “ If the CRM will completed, what would happen to the current employees? ” As such, that should be the focus of the CIO. There is still no guarantee that there would be mass layoff, but only a possibility. Therefore, the CIO needs to discuss with its employees the possible scenarios and identify what method of action should be taken for each of the scenarios.
One possible scenario is that the mass layoff is inevitable, what would the company do? One solution would be is to assign those who were laid off from their current job to other areas in the company. The CIO might also involve other resource person such as head of another company who has several opened positions. On the second scenario, the problem at hand would be “ What are the possible solutions at the problem at hand? ” A CIO needs to gather all facts and data without jumping to conclusion or making a haste decision.
A meeting must be set up to discuss ideas that could help in solving the problem based on the gathered information. It would be unethical to lie as it would violate the ethical principle of veracity or truth telling. Also, non-disclosure of information could only lead to mistrust between the CIO and its other employees. 2. Discuss the possible short-term losses and long-term gain in implementing ethical solutions for each of Schrage’s scenarios. Making a decision based on ethical considerations can make or break a company.
In the first scenario, a short term loss that could be gained in implementing an ethical solution is financial loss. The company needs to put the welfare of its employees into considerations as such there would be financial expenditure involved. But those losses could be recovered in time. Long term gains would include an increase level of trust and loyalty from its employees as well as public approval. If the company decided to include the well-being of its workers, more would be attracted to work for it.
In the second scenario, choosing to disclose the information would be the correct choice since it reflects the virtue ethics approach. Of course, there would be no action that would produce only beneficial results. On a short-term notice, if the information is disclosed, there could be there is the possibility of the boss creating a hindrance or being the hindrance himself. However, one must focus on long term results, if the information was disclosed, trust if cultivated among the employees.
It would also give them a sense of security knowing that they could confide on their boss if problems would occur. 3. Must businesses choose between good ethics and financial benefits? Explain your answer using Schrage’s scenarios as examples. Yes. A choice must always be made between good ethics and financial benefits. The reason is, there are times that ethics and financial benefits clashes upon one another in a way that what is ethical does not mean an increase in the financial gain. There could only one choice. In the first scenario, there is a dilemma on whether to tell or not.
If the CIO decided to tell, he would be faced with resistance and as such would be forced to find a way to calm its employees (i. e. by giving them another job). It would entail a lot of work. On the other hand, if he decided to keep the information to himself, the laid-off employees as well as the remaining one would not trust in the company anymore and if given the chance might transfer to another company which offers more sense of security. As stated on the article itself, who would want to work for a company that lays-off employees once a better alternative is found?
In the second scenario, the same truth telling issue is also applied. If one chose to be ethical, it could lead to some financial loss but would foster greater trust on the employees. But choosing to not disclose it might lead to increase profit but would the employees would mistrust the whole company. In my opinion, there are times when choosing what is ethically correct could be the most beneficial for the company. At the end of the day, IT might still be business, but then, if there is no trust among the workers, in the end there will not be any stability for the company.