- Published: October 31, 2021
- Updated: October 31, 2021
- University / College: The University of Melbourne
- Language: English
- Downloads: 45
Operation management decision
The Hard Rock restaurant offers various services and foods that are American burgers and wings of chickens. Others include lobster tails and stuffed veal chops. The services that are provided are live music that management has put emphasis. This has been accompanied with accommodation redesigning that has contributed to taste change. Hand Rock has shown it is mighty through exhibition of rock like Eric Clapton a guitarist making the restaurant a roll memorabilia. This constitutes services and production designs that are applied in the cafe by the management in enhancing competitiveness in the sector.
Quality in the cafe hasbeen enhanced as the services are regular checked and rated out of seven points. The process and capacity designs that are employed are of high quality as the tourists and high lifestyle class are the regular visitors. The restaurant is located at convenient region that is attractive. The Hard Rock restaurant headquarter is located at Orlando in Florida and has sub branches in over 40 locations, in United States. The layout design of the cafe shows the capability of meeting the daily target of serving more than 100000 clients per day. This is as a result of the fame of Hard Rock cafe due to improved quality in services. It has over 400 employees in that some work at capacity of retailers. Other positions involve hostesses, kitchen and bartenders staffs. The main advantage of the restaurant staffs is that they not only competent in their work skill but also they show passion in music.
Inventory management and supply chain in the restaurant are conducted to enhance the services. The schedule of the staff is less than 15 minutes in meeting all the demand of the customer that are seasonal or daily. The change of the demand is according to the tourist visiting.