- Published: October 31, 2021
- Updated: October 31, 2021
- University / College: Swinburne University of Technology
- Level: Doctoral Studies
- Language: English
- Downloads: 32
Q 2). Welch influenced the behaviors of managers and executives. He also concentrated on the best practices and worked out actions to close the gap. He forced the managers of G.E to think beyond the usual business and do what it will take to lead in the market. He closed some 348-product lines or business that could not make them leaders in the market and divested others (McKissick, 2004).
Q 3). The possible resistance to the closure of those gaps would be the managers since the strategic planning process would be time-consuming and complicated. In addition, since the business was profitable, some managers would not see the need for the new strategy (McKissick, 2004).
Q 4). One of the lessons learned is that people might resist a change but eventually, it will be beneficial. In addition, it is important for managers to think beyond the usual business and focus on being a market leader (McKissick, 2004).
Q 5).
Criteria for Performance Excellence (Points)
1.0 Leadership (120 pts) …………………………………70……………………….
2.0 Strategic Planning (85 pts) ………………………………85…………………..
3.0 Customer Focus (85 pts) …………………………60………………………….
4.0 Measurement, Analysis, and Knowledge Management (90 pts) … 50…
5.0 Workforce Focus (85 pts) ………………80…………………………….
6.0 Process Management (85 pts) …………70……………………………………..
7.0 Results (450 pts) ……………………………415………………………
GRAND TOTAL (1000 pts)…………………830………………………………..
Sub-Total Ratings
___830_____
Comments; the company should put more emphasis on measurement, analysis, and management of knowledge (McKissick, 2004).
