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Case Study, 2 pages (300 words)

Pup’s business strategy case study

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What are the inputs, process, and outputs of Pup’s package tracking system? 2. What technologies are used by UPS? How are these technologies related to Pup’s business strategy? 3. What strategic business objectives do Pup’s information systems address? 4.

What would happen if Pup’s information systems were not available? Answer: 1. A. Inputs Package Information Customer Information Destination Current Location of the parcels 3. Process

The data are transmitted to a central computer and stored for retrieval. Data are also organized so that they can be tracked by customer.

C. Output Smart Labels Signatures of Receiver Proof of delivery Receipts 2. Technologies used by UPS AID (Delivery Information Acquisition Device) Barded scanning systems Wired and Wireless Communication Network (GAPS, CDMA) Desktop and Central Storage ‘ Best Services and Lowest Rates” causes of the advance integration of Pup’s technology. It can provide services cheaper and more efficiently.

That technology solves problems like logistics and supply chain management, freight forwarding, customs brokerage, mail services. 3.

Strategic Business Objectives of Pup’s information systems address Operational Excellence UPS manage to cut down costs and save M 28 Miles by their truck using advanced technology. New Products, Services and Business Models ere information systems of UPS created new way on how to offer delivery service. It has transformed the way the company gathers information, creating routes etc. Competitive Advantage

UPS had already its operational excellence and New Products, Services and Business Models which means the UPS already gain a competitive advantage. Having this kind of technologies that they use like AID made them do things better than their competitors.

4. If Pup’s Information Systems were not available: Operational costs could be higher. Millions of gallons of fuel could be burnt. Millions of miles could be driven. Pup’s would not be able to track their parcels and deliver them efficiently if these systems were not available. MIS in Action

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